Service

Payment and shipping

The following conditions apply:
We deliver worldwide, currently with the exception of Russia and Belarus.

Shipping costs

All shipping costs include statutory VAT. They apply per order.

Watches: deliveries within Germany

StandardfreeInsured shipping with UPS
Premium39,00 €Shipping via a specialised valuables carrier (islands excluded)

Watches: deliveries abroad

Zone 159,90 €Free from an order value of 1,200 €. Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Austria, Portugal, Sweden, Spain
Zone 259,90 €Free from an order value of 1,200 €. Bulgaria, Norway, Poland, Romania, Slovakia, Slovenia, Croatia, Montenegro, Czech Republic, Hungary, Latvia, Cyprus, Switzerland
Zone 399,90 €Australia, China, Hong Kong, Israel, Japan, Canada, Malaysia, Mexico, Philippines, Singapore, South Korea, Thailand, USA, United Arab Emirates, United Kingdom
Zone 499,90 €All other countries. We are currently unable to deliver to Russia or Belarus.

Straps and accessories

Straps, watch boxes and pins have their own shipping costs. If you order them together with a watch, they are added to the watch's shipping costs. A strap included free with a watch ships at no extra cost.

GermanyfreeShipping with UPS
Zone 19,90 €European Union, Switzerland, Norway
Zone 224,90 €All other countries. We are currently unable to deliver to Russia or Belarus.

Note: additional customs duties and import fees may apply in your country.

Delivery times

Unless otherwise stated in the offer, goods are delivered within Germany within 5–10 days and abroad within 10–21 days of conclusion of the contract (for agreed advance payment, from the time of your payment instruction).

Please note that there are no deliveries on Sundays and public holidays.

If you have ordered items with different delivery times, we ship them in one consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time.

Accepted payment methods

  • Credit and debit card (Visa, Mastercard, American Express and others)
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna
  • Advance payment by bank transfer

Further payment details

When paying by card, Apple Pay or Google Pay, your account is charged when the contract is concluded. Apple Pay and Google Pay are available depending on your device and browser.

When paying via PayPal, you will be redirected to PayPal during checkout and confirm the payment there.

When paying with Klarna, you choose one of the payment options offered by Klarna during checkout; Klarna’s terms also apply.

For advance payment, you will receive our bank details with the order confirmation. We ship the goods once payment has been received.

If you have any questions, you will find our contact details in the Imprint.